Terms of Service

Hyperus OEE MCP · Last updated: September 26, 2026

These terms govern the use of the Hyperus OEE MCP server at https://mcp.hyperus.com.br (the “Service”), which lets you connect AI assistants (such as Claude, ChatGPT, Microsoft 365 Copilot or Cursor) to your Hyperus OEE data. By connecting the Service to an AI client, you agree to these terms.

Service provider: Hyperus Technology LTDA, CNPJ 46.793.344/0001-04, Rua Nova Jerusalém, 246, Sala 3, Terras de São José, São João da Boa Vista, SP, CEP 13874-816, Brazil.

1. Relationship to the Hyperus OEE agreement

The Service is an add-on to Hyperus OEE and is available only to users of companies with an active agreement. These terms supplement the Hyperus OEE agreement and terms accepted by your company. If they conflict, your company's agreement prevails.

2. What the Service does

Lets the AI assistant query, in read-only mode, data on machines, OEE, stops, production, maintenance, quality, operators and telemetry.
The Service does not create, change or delete any data in Hyperus OEE.
Each user can access only the data they already see in the dashboard, under the permissions set by their company.

Technical details are in the Documentation.

3. Account and access

Access requires signing in with a valid Hyperus account, including your company's MFA policy.
You are responsible for keeping your credentials confidential and for the queries made through the connections you authorize.
Your company's administrator may grant, limit or revoke access at any time.

4. Acceptable use

When using the Service, you agree not to:

Attempt to access data, accounts or companies not granted to you.
Circumvent usage limits, authentication or other security measures.
Use the Service to overload, probe for vulnerabilities in or harm Hyperus infrastructure without written authorization.
Resell, sublicense or make the Service available to third parties outside your company.
Use the Service in violation of the law or your company's agreement.

5. Third-party AI clients

The Service works with AI clients provided by third parties (Anthropic, OpenAI, Microsoft, Cursor, etc.). Hyperus does not control these clients. When you connect one, query results are processed by that provider under its own terms and privacy policy. You and your company are responsible for deciding whether using that client complies with your internal policies.

6. AI-generated responses

The data returned by the Service comes from Hyperus OEE, but the interpretation, calculations and text presented by the assistant are generated by the AI model and may contain errors. Verify the information in the Hyperus OEE dashboard before making operational, safety, quality or financial decisions.

7. Data ownership

Factory data belongs to your company. Hyperus processes it only to provide the Service, as described in the Privacy Policy. The Hyperus OEE software, brand and documentation belong to Hyperus.

8. Availability and changes to the Service

We aim to keep the Service available, but it may be interrupted for maintenance, updates or third-party failures.
We may add, change or remove tools and apply usage limits to keep the Service stable and secure.
We may suspend a connection or user in case of misuse or security risk.

9. Warranties and liability

The Service is provided “as is”, without warranties beyond those in the Hyperus OEE agreement. To the extent permitted by law, Hyperus is not liable for decisions made based on AI-generated responses, nor for the operation of, or data processing by, third-party AI clients. Hyperus's liability is subject to the limits in your company's agreement.

10. Termination

You can stop using the Service at any time by removing the connector in the AI client or ending the session in the Hyperus OEE dashboard. Access ends automatically if your account is deactivated or your company's agreement ends.

11. Changes to these terms

We may update these terms. The date at the top shows the latest version. Material changes will be announced through Hyperus OEE channels. Continued use after an update means you accept the new version.

12. Governing law and venue

These terms are governed by the laws of the Federative Republic of Brazil. The courts of São João da Boa Vista, SP, Brazil, have jurisdiction, unless your company's agreement provides otherwise.

13. Contact

Questions about these terms: suporte@hyperus.com.br.